PAYMENT HELP
You have our sincerest apologies for the inconvenience. However, you will have to place your order again and you will have to follow one of our payment steps below.
After your new order is placed, you will be directed to this page. Don't close out any of the pop-ups before reading them!
Orders must be placed before following these payment steps!If you've already placed your order, please follow one of the payment steps below.
PAYMENT STEPS FOR CASH-APP
Open Cash-App on your mobile device and type in the exact amount that was on your order.
If you don't remember how much was on the order, you can find the amount in the email that was sent to you.
Type in your 4-digit order number where it says "Add a note". Then search for $ShenHype
You can find your order number in the comfirmation email that was sent to your inbox after you pressed "Complete Order" at checkout.
Press pay. Now your payment is completed! Once an associate confirms your payment, you will receive an email notification and the fulfillment process will begin.
If you have completed all the steps, there will be nothing more on your end that needs to be done.
After the payment is sent, an associate will send you an email stating that your payment has been verified and that we will proceed with fulfillment.
You will recieve the confirmation email within 24 hours at the latest. This process usually takes no more than 10 minutes if our associates are still on duty for the day.
FAQs
We completely understand your concern. We want to assure you, we will always maintain absolute integrity and never take your trust for granted. We have many satisfied customers who's shared their wonderful experience when shopping with us in our reviews. We've also partnered with numerous large influencers that you can see on our "Influencers" page!
Of course we do! Please be sure to read through our refund policy for more details.
Your order will be cancelled.
If you have followed one of the two payment methods above and completed all the steps, there will be nothing more on your end that needs to be done.
After the payment is sent, an associate will send you an email stating that your payment has been verified and that we will proceed with fulfillment.
You will recieve the confirmation email within 24 hours at the latest. This process usually takes no more than 10 minutes if our associates are still on duty for the day.